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Developer Relations Engineer



Software Engineering
Dubai - United Arab Emirates
Posted on Thursday, August 24, 2023
Note to all applicants: We are a remote-first team, however, the majority of our employees are based in the EMEA region, so we have a preference for candidates who can work remotely in the EMEA time zones.
Please also note: as a team who are looking to lead the way in Web 3, we require all applicants to have previous experience in the Web 3 / Blockchain Industry
Join a leading Web 3 company that’s enabling and powering the builders of the new internet!
Biconomy’s foundations were built on making Web 3 accessible and simple to all. We do this by making blockchain transactions seamless, and by doing so, we are accelerating the mainstream adoption of Web 3.
That’s why ease and accessibility are imperative to our innovations and solutions. While we build for developers, our work radically simplifies the overall user experience on Web 3. By abstracting away blockchain complexities, the end user enjoys the benefits of Web 3 with the familiarity of Web 2.
We are already solving for some of the leading players in the blockchain space & are emerging as the default transaction stack for Web 3. Some of our numbers:
- Processed 38+ million transactions
- Facilitating over $441 million + of transfer volume
- Saving users over $5.6 million in gas fees!
What are we looking for?
Biconomy is seeking a dynamic and passionate Developer Relations Engineer to enhance our developer experience team. As a Developer Relations Engineer, you will be instrumental in promoting and ensuring the seamless integration and use of Biconomy’s SDK, focusing on providing an unparalleled developer experience, guiding future enhancements, facilitating developer dashboards, and curating top-notch documentation.
Your ideal background includes creating or advocating for developer tools, emphasizing the nuances of developer experience, recognizing the significance of comprehensive documentation, and being driven to transform Web3 UX. Collaborating with diverse teams such as engineering, product management, design, and marketing, you will help shape our developer relations strategy and actively gather feedback from developers, ensuring Biconomy consistently offers groundbreaking solutions and a superior developer journey.

What will you be doing?

  • Technical Support: Respond promptly to technical inquiries across diverse platforms including Discord, Telegram, online forums, and social media, ensuring accurate and timely solutions.
  • Client Onboarding: Participate in post-sales client calls, ensuring smooth integration of Biconomy solutions. Collaborate with engineering teams to troubleshoot, architect, and optimize solutions tailored to each client's unique use case.
  • Content Creation: Actively contribute to the development and enhancement of documentation, tutorials, and guides that simplify and explain Biconomy's offerings.
  • Innovative Experimentation: Experiment with and construct demos that integrate Biconomy solutions with other web3 technologies. Showcase the advantages of account abstraction and its potential to enhance the web3 ecosystem.
  • Feedback Collection & Iteration: Continuously gather feedback on the developer's experience with Biconomy integrations. Use insights to refine and enhance documentation and overall developer experience.
  • Brand Representation: Act as the face of Biconomy at various events including hackathons, conferences, workshops, and other developer-centric engagements, showcasing our solutions and building relationships within the developer community.
  • Community Building: Spearhead the creation and management of a vibrant community space where developers can engage, share ideas, and collaboratively innovate using the Biconomy ecosystem.

Your experience should include:

  • 2+ years in Developer Relations: You have worked with developer communities in the past in a hands-on technical capacity, building with developers, as well as mentoring and guiding them in various technical solutions.
  • Engineering Background: You have worked as a developer and shipped products; this is a highly technical position and will require you to review, debug, and work with different codebases with various developers.
  • Technical Writing Expertise: Strong technical writing skills with the ability to craft clear, concise, and comprehensive documentation that caters to developers of all skill levels, ensuring they can easily understand and utilize Biconomy's solutions.
  • Blockchain Proficiency: A deep understanding of blockchain technology, the wallet/dApp ecosystem, and the EVM. Familiarity with Account Abstraction and ERC 4337 is highly regarded.
  • SDKs & Developer Tools: Experience with SDKs or developer tools, emphasizing making these tools intuitive and user-friendly for developers.
  • Communication Mastery: Exceptional communication and interpersonal skills, fostering productive collaboration with cross-functional teams and stakeholders to achieve integration and community-building objectives.
What is in it for you?
Joining Biconomy offers an unparalleled opportunity to shape the future of building new onboarding and transaction rails that will onboard the next wave of users to web3.. You'll have a direct impact on driving the adoption of decentralised applications, making blockchain technology accessible to a wider audience.
With a focus on cutting-edge concepts like Account Abstraction and ERC 4337, you'll be at the forefront of industry innovation. Collaborating with a talented team of professionals, you'll foster a culture of creativity and drive meaningful change. We prioritise your professional growth through continuous learning opportunities and provide a platform for industry recognition.
What we offer:
- Work from anywhere (Remote first)
- Flexible working hours
- Unlimited vacation policy
- Competitive Salary with regular reviews
- Token Allocation
- Opportunity to grow. The sky's the limit if you're hungry to succeed
- Be an integral part of building the narrative for the digital economies of the future
- Game nights, virtual celebrations, and work retreats
Biconomy is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.